Digital Experience Solutions Associate

USA-MO-St. Louis
2 weeks ago
# of Positions
Pos. Category
Marketing, PR & Communications




New Balance has a history of 100 years of enduring performance and is still running strong today. Part of what makes New Balance so unique is our commitment to making products that not only provide performance, but also superior fit and comfort. The same attention that is placed on our athletic shoes and apparel is also placed on our associates. New Balance thrives because of the passion and dedication of the people we hire. We rely on our associates to match our enthusiasm for the business and to help drive consumers to move further, faster and more frequently. We seek associates who are always on the move. Associates who push themselves forward and are motivated to move New Balance forward. Ask yourself: Are you ready to move the world?


The Digital Experience Solutions Associate will manage the details of the execution of the roadmap for consumer digital experiences, providing guidance and support throughout the development lifecycle. This role will provide solution strategy expertise for the key digital technologies, providing recommendations and guidance to the global site management team in the evolution of the New Balance digital consumer experience.




  • Responsible for driving the business requirements development and implementation for new and innovative features, functions, technologies and experiences within our global ecommerce platform, providing solution strategy expertise to the global site management team
  • Coordinate initiatives throughout the product development lifecycle such as establishing a vision, designing, defining, developing, deploying and ongoing optimization of features and functionality
  • Develop a methodology for analyzing the adoption of existing technology platforms and use the analysis to improve our use of these platforms and tools
  • Create user documentation for new technologies and new features and enhancements and create and execute training to enable the business teams to full leverage the suite of tools and platforms



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual will have the following knowledge, skills and personal characteristics:

  • Previous experience with many of the following:
    • Requirements definition
    • Information architecture
    • Systems integration
    • Business process engineering
    • Project management
  • Some knowledge of:
    • Microsoft Office
    • Jira
    • Web development technologies
    • Real-time & batch data integrations
    • XML
    • Demandware
    • Content delivery networks
    • Website analytics & reporting
    • Vendor management
    • Consultative/Agency services delivery
    • Omni-channel
    • Mobility
    • Demandware
    • Other eCommerce technologies
  • Comfort with ambiguity and change
  • Self-directed with a bias towards growth industries
  • Bachelor’s Degree
  • 3-5 Years in the B2C eCommerce industry

Our Benefit Offerings:


We’re happy to provide traditional benefits, but to us, the greatest benefit of working at New Balance is taking advantage of additional programs that will enhance your life at work and at home as you grow with our business. Our benefits, at a glance, include:

  • 401k plan with employer match
  • Generous vacation package and paid holidays
  • Paid time off to volunteer in the community
  • Fitness Reimbursement Program
  • Discounted Health Club Memberships
  • Corporate Gift Matching
  • 40% associate discount


Your Career Development:


While the company looks to achieve strategic goals, each associate is encouraged to take ownership and mold their development process as they conquer their personal aspirations. To guide you in the process we offer traditional and nontraditional development opportunities, including mentor programs, to help you move your body or career, in which our executives participate as mentors. We also offer customized team sessions, on and off-site seminars and tuition reimbursement.


New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran


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