Store Manager - Roubaix

2 weeks ago(1/2/2018 1:49 PM)
# of Positions
Pos. Category
Retail Stores


Achieve profitable sales results and promote superior customer service by managing the daily operations of the retail store. Oversee retail staff; analyse sales and profits, and evaluate/implement activities using the New Balance Core Values of TeamWork, Integrity, and Superior Customer Service.


Staffing and Schedule

  • Manage full and part-time retail staff.
  • Make decisions and recommendations relative to hiring, training, salary administration, performance management, development and employee relations.
  • Oversee completion of monthly work schedules and weekly time cards to Payroll Department, manage payroll budget.
  • Make recommendation on headcount for yearly budget review based upon trend.
  • Work with Retail Manager and HR team to develop recruiting methods. Utilise both to assist in training and retaining employees.

Sales and Merchandising

  • Work on the selling floor, particularly during scheduled weekend days and major sale events.
  • Ensure security of New Balance employees, New Balance merchandise and store assets.
  • Review floor presentation and layout; set goals to improve turn and overall gross margin results.
  • Use data and budget plans to breakdown selling and merchandising goals for the team.
  • Analyse sales and gross profit using various reports.
  • Promote re-orders on best selling styles; communicate slow-selling items for markdown review.
  • Conduct meetings with central management team to discuss merchandise mix, average inventory levels and model stocks to improve sales performance. Develop seasonal action plans.
  • Coordinate special in-store promotions in conjunction with team and marketing department.
  • Identify additional marketing and sales promotional opportunities in market area.
  • Coordinate major events
  • Establish and maintain Direct Mail Program.

Store Operations

  • Review monthly departmental expense reports and approved budgets to insure accurate accounting of actual expenses.
  • Complete requirements for capital expenditures for major projects and annual budget meetings.
  • Complete daily bank deposits, coordinate financial reporting to general accounting, i.e. daily spreadsheets, petty cash reconciliation. Submit monthly reports for end of the month reconciliation

Perform other duties as required.


  • Degree or equivalent in retail related field desirable
  • Proven retail management experience
  • People management experience
  • Excellent communication skills
  • Ability to organise and manage projects
  • Ability to lead and motivate a team
  • Sales and customer service focus
  • Proficiency with MS Excel and retail software
  • Ability to work flexibly to include weekends and holidays


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